Technical Support Agent

Zepto Apps | Currently Working | Started On July 14, 2024

July 17, 2024

Provide technical support and troubleshooting assistance for the Zepto Product Personalizer app to ensure proper user experience for Shopify store owners.
Resolve customer inquiries, issues, and complaints efficiently via email, chat, and phone.
Collaborate with the development team to report bugs, suggest improvements, and implement solutions based on user feedback.
Update and writing documentation.